David H. Maister

David H. Maister is a leading authority on the management of professional service firms and a highly respected author and consultant. His work primarily focuses on the principles of building trust, leading service organizations, and developing strong client relationships. The Trusted Advisor, co-authored with Charles H. Green and Robert M. Galford, is perhaps his most influential book, offering practical insights into how professionals can earn and maintain the confidence of their clients.

Maister's contributions have significantly shaped the understanding and practice of client service and leadership within fields such as law, accounting, consulting, and financial services. He emphasizes the importance of ethical conduct, competence, and intimacy in fostering trust, arguing that these elements are fundamental to long-term success and client loyalty. His clear, direct style and actionable advice have made his books essential reading for countless professionals seeking to excel in their careers and build enduring, successful practices.