Profile
Chris Voss is a renowned negotiation expert and author whose career was forged in the high-stakes environment of FBI hostage and crisis negotiations. As the FBI’s former lead international kidnapping negotiator, Voss handled numerous complex and dangerous situations, developing a unique set of communication and persuasion techniques.
His seminal work, Never Split the Difference: Negotiating As If Your Life Depended On It, distills these battlefield-tested strategies into a practical guide for everyday life. The book emphasizes tactical empathy, active listening, and mirroring to uncover hidden motivations and achieve optimal outcomes in negotiations. Voss's approach has been widely adopted across various fields, from business and sales to personal relationships, establishing him as a leading authority on negotiation and advocate for the power of effective communication.